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WEATHER
Heavy rain, lightning, or strong winds make usage unsafe for patrons. Inflatables should never be set up or operated if the winds are exceeding 15 mph or lightning. We diligently monitor weather conditions and advise that our patrons do the same to ensure safe use. We will communicate any weather related cancellation with as much time as we can.
SET-UP / TEAR DOWN
Our inflatables must be set up in a flat area, ideally on grass using our 18 inch galvanized metal stakes. We do not set up on dirt/mud since the inflatables cannot be safely anchored. We will inspect the inflatable after set up is complete. We inspect for tears, cuts, and broken seams on the inflatable. We will inspect the blower and all electrical cords for wear and tear. We also inspect all mesh windows and shade covers for any tears.
CLEANLINESS
After safety, cleanliness and hygiene are second. We clean and sanitize your inflatable before your rental, which includes a thorough vacuuming, interior cleaning and outside cleaning. We use environmentally friendly, non-toxic, and biodegradable cleaners.
FREQUENTLY ASKED QUESTIONS
When is the rental fee due?
Our rental fee is due upon completed delivery.
Do you require a deposit to book?
We do not require a deposit to book your date.
What are your cancellation fees?
Being a local, family owned business, cancellations affect us greatly.
We do not charge for cancellations. The only thing we ask, is that you let us know with as much advance time as possible. This allows us to reopen your rental window to other supporters.
What forms of payment do you accept?
We accept cash, Zelle, and check payments. We charge a convenience fee of $4 for third party money transfer services. We charge a $10 convenience fee for debit/credit card payments.
How long are your rentals?
We allow for a maximum of 7 hours. For request additional time, we will work with everyone on a case by case basis and only ask that you let us know in advance before we attempt pick-up.